AvTek offers a fully staffed Service Desk with three levels of support to handle your issue fast.
Our Service Desk Customer Portal is for our customers to submit a new support case or follow up on an existing issue. Alternatively, the AIMS Customer Portal is used to view the active monitoring on your equipment in conjunction with our Infrastructure Monitoring Service.
Why use a Service Desk?
Our Service Desk allows you to transfer some or all of the the day-to-day IT responsibility to a Managed Services Provider (MSP) to improve IT operations while increasing your company's efficiency.
For more information about our Service Desk offerings and advantages, Learn More