Empower Your Internal IT Team With Enterprise‑Grade Support
AvTek’s Co‑Managed IT Services help internal IT teams do more with less—adding expertise, automation, advanced cybersecurity, and operational capacity while keeping your team fully in control of strategy, decision‑making, and priorities.
Co‑Managed IT Operations & Support
Strengthen day‑to‑day IT performance with proactive tools and shared responsibility.
What AvTek Delivers
- Intuitive Ticket Management Portal for streamlined user requests and quick access to IT resources
- 24/7/365 Remote Monitoring & Management (servers + workstations)
- Microsoft OS Patch Management aligned to customer maintenance windows
- Automated Alerting, Escalation & Remediation
- Scheduled Server & Application Maintenance for stability and uptime
Your Team Retains
- End user and workstation support
- IT strategy, standards, and primary tool selection
Outcomes
- Reduced operational burden
- Faster issue resolution
- Higher overall availability
Co‑Managed Cybersecurity
Enhance your security posture with advanced tools, managed detection, and a 24/7 SOC.
What AvTek Delivers
- Managed Detection & Response (MDR) with integrated EDR/XDR capabilities
- 24/7 SOC monitoring, triage, and incident response escalation
- Microsoft 365 Security Protection (auditing, policy management, threat monitoring)
- Privileged Access Management (PAM)
- Multi‑Factor Authentication (MFA)
- Advanced Email Security (spam filtering, anti‑phishing, encryption, DLP)
- Employee Cybersecurity Awareness Training
- Phishing Simulation Campaigns
- Password Vault & Credential Management
Your Team Retains
- Control of security policies and risk decisions
Outcomes
- Reduced cyber risk
- Faster threat detection & response
- Better compliance-related confidence
Co‑Managed Cloud & Core Infrastructure
Improve reliability, performance, and manageability of your on‑prem and cloud environments.
What AvTek Delivers
- Network Device Monitoring & Management
- Firewalls, switches, wireless controllers, storage, and more
- Public DNS Management & Certificate Assistance
- Server & Application Maintenance
- Backup & Data Protection Services:
- Microsoft 365 SaaS Protection
- Workstation backups (Windows + macOS)
- Server backups
- Off‑site disaster recovery storage (Veeam Cloud Connect)
Your Team Retains
- Infrastructure design decisions
- Cloud provider relationships and cost control
Outcomes
- Better uptime and system stability
- Stronger DR readiness
- Clearer visibility into infrastructure health
Co‑Managed Endpoint & Identity Management
Deliver secure, consistent user experiences across all devices.
What AvTek Delivers
- Microsoft Intune Endpoint Management
- Device compliance
- Configuration profiles
- App deployment
- Conditional Access
- Endpoint Monitoring & Reporting
- Security Configuration Enforcement
- Optional Workstation Backup Support
Your Team Retains
- Device purchasing (AvTek can help here too!)
- User provisioning & lifecycle control
Outcomes
- Stronger endpoint security
- Lower support volume
- Consistent device experiences
Co‑Managed Backup & Business Continuity
Protect business‑critical systems with modern backup + recovery capabilities.
What AvTek Delivers
- Microsoft 365 SaaS Backup (Exchange, OneDrive, SharePoint, Teams)
- Workstation Backup Solutions
- Server Backup & Rapid Recovery
- Off‑Site Cloud Storage (Veeam Cloud Connect)
Outcomes
- Faster recovery from incidents
- Improved resilience
- Reduced risk of data loss
Strategic Advisory & IT Alignment
Proactive guidance to keep IT aligned with business goals.
What AvTek Delivers
- Dedicated Account Manager
- Technical Account Alignment (TBRs)
- vCIO Strategic Planning & Budgeting
- vCSO Cybersecurity & Compliance Consulting
- Asset Warranty Insight & Lifecycle Visibility
- Collaborative Documentation Management
Outcomes
- Better long‑term planning
- Clear IT roadmaps and budgeting
- Improved governance and security maturity
